Please
select the relevant box to indicate the level of service you
received in each area
Excellent
Good
Satisfactory
Poor
Perception
of Crusteel
Telephone
Manner
General
Helpfulness
Response
time to enquiry
Telephone
calls returned
Time
taken to provide quote
Competitiveness
of quote
Product
knowledge
Technical
knowledge
Quality
of Product
After
sales service
Please answer yes or no to the following questions
Yes
No
Could
we provide the material you requested?
If
not were you offered an alternative product?
Was
your order received on time?
If
not were you informed there would be a delay
Was
your order correct?
Did
you have cause for complaint?
If
so was your complaint dealt with satisfactorily?
Would
you use Crusteel again?
Any
other comments
Your
details will not be passed to any other organization.
All information will be treated under the terms
of the Data Protection Act. Please mark here if you
do not wish us to retain your details on file.
